Terms & conditions

1. Eligibility and onboarding

The Client must be a legally constituted business or an individual aged 18 or over, and must not be resident in, or targeting, a territory subject to comprehensive sanctions administered by the UN, UK, EU, US OFAC or the BVI Financial Investigation Agency.

Monetra applies customer due diligence before activation: certificate of incorporation, register of directors and beneficial owners over 25%, government photo identification for signatories, and — for gambling and financial-services clients — a copy of every gaming or financial licence relied upon. Monetra may refuse or close an account without stating reasons.

2. Regulated verticals — client warranties

The Client warrants, on a continuing basis, that:

• every gambling offer it promotes is licensed in each territory targeted, and that it will maintain accurate licence-to-GEO mappings in the platform;
• every financial or crypto offer complies with the marketing rules of each targeted jurisdiction, including risk warnings and any registration, exemption or authorisation required;
• it does not target, and will actively exclude, jurisdictions where the offer is prohibited — including but not limited to gambling advertising in territories with statutory bans;
• it does not target minors, self-excluded persons, or audiences under 18 in any format or creative;
• it holds all rights in creative assets it uploads.

Monetra provides tooling to help the Client comply but does not verify licences on a per-campaign basis. Regulatory responsibility for the advertised offer rests entirely with the Client.

3. Prohibited content

Regardless of licensing, the following may not be served through the platform: content involving minors in any sexual context; unlicensed lotteries; malware, cryptominers or forced downloads; fake system, browser or messenger dialogs; impersonation of a bank, exchange, regulator, courier or public authority; guaranteed-return claims; deceptive celebrity endorsement; content that is illegal in the publisher’s territory; and any funnel that misrepresents the destination to the platform’s reviewers (cloaking).

4. Campaign delivery and measurement

Inventory is sold by auction. Monetra does not guarantee volume, position, win rate, click-through rate or conversion outcome, and forecasts in the interface are indicative only.

Monetra’s server logs are the definitive record of delivery for billing purposes. Discrepancies with the Client’s tracker of up to 10% are considered normal and are not billable adjustments. Verified invalid traffic identified by Monetra’s pre-bid filters is credited to the platform balance, normally within 48 hours.

5. Funding, currency and balances

Accounts are prepaid. Accepted methods are USDT (TRC-20, ERC-20), USDC, bank wire and, for approved accounts, card. Minimum first deposit is USD 500. Crypto deposits are credited at the rate applied on receipt after two network confirmations; network fees are borne by the Client.

Unspent balance is refundable to the original funding source, less payment-processing costs, on written request, and is not payable to a third party. Balances remaining after 24 months of account inactivity may be forfeited following 30 days’ notice. Monetra pays no interest on balances and does not act as a payment institution or custodian.

6. Publisher terms and payouts

Publishers warrant that traffic is human, that they own or lawfully operate each registered property, and that they do not incentivise, iframe, auto-refresh, or otherwise artificially generate impressions or clicks. Payouts run net-7 on request above a USD 100 threshold. Where Monetra identifies fraudulent inventory it may withhold the affected earnings, reverse prior payouts made in respect of the same activity, and terminate the account.

7. Suspension and termination

Monetra may pause a campaign, suspend an account or terminate this agreement immediately where it reasonably suspects a breach of sections 2, 3 or 6, where a regulator or payment partner requires it, or where required by sanctions law. On termination for breach of section 3, remaining balance may be withheld pending investigation. Either party may terminate for convenience on seven days’ written notice; the Client may withdraw unspent balance under section 5.

8. Confidentiality and data

Rate cards, zone-level performance data and platform reports are Monetra’s confidential information and may not be republished. Each party acts as an independent controller for personal data it determines the purposes of; processing is described in the privacy policy and, where the Client requires it, in a separate data processing addendum.

9. Warranties and disclaimer

The platform is provided “as is” and “as available”. To the fullest extent permitted by law, Monetra excludes all implied warranties, including fitness for a particular purpose, merchantability and uninterrupted availability. Monetra does not warrant any commercial result.

10. Limitation of liability

Neither party is liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data or goodwill. Monetra’s aggregate liability arising out of or in connection with this agreement in any 12-month period is limited to the media fees paid by the Client to Monetra in the three months preceding the event giving rise to the claim. Nothing excludes liability for fraud or for anything that cannot lawfully be excluded.

11. Indemnity

The Client indemnifies Monetra, its officers and its publishers against all claims, fines, regulatory penalties, losses and reasonable legal costs arising from the Client’s creatives, destinations, licensing position, or breach of sections 2, 3 or 6.

12. Force majeure

Neither party is liable for failure to perform caused by events beyond its reasonable control, including network outages, denial-of-service attacks, blockchain congestion, changes in law, or action by a regulator or payment provider.

13. Changes

Monetra may amend these terms on 14 days’ notice by email and in-platform notification. Continued use after the effective date constitutes acceptance. Where a change materially disadvantages the Client, the Client may terminate and withdraw unspent balance before the effective date.

14. Governing law and disputes

This agreement is governed by the laws of the British Virgin Islands. The parties will attempt good-faith resolution for 30 days; failing that, disputes are referred to final and binding arbitration in Tortola under the BVI IAC Arbitration Rules, before a single arbitrator, in English. Either party may seek injunctive relief in any competent court to protect confidential information or intellectual property.

15. General

The parties are independent contractors. Neither may assign without consent, except to a group company or on a sale of the business. If a provision is unenforceable, the remainder stands. This agreement, with any insertion order and the platform policies, is the entire agreement. Notices go to legal@monetra.trade and to the Client’s registered account email.